Shipping & refund information

For any delivery or shop questions, please email merch@themissionflymag.com

If you would like to pay via PayPal, you can! Please email merch@themissionflymag.com. 

Shipping within South Africa

  • We courier door to door in South Africa.
  • Please allow 5 to 7 working days for delivery.
  • No post boxes, please.
  • Orders of R500 are shipped free of charge to anywhere in South Africa.
  • Orders of less than R500 will incur a R75 shipping charge to anywhere in South Africa.

Shipping outside of South Africa

If you would like to make a payment via PayPal, you can! Please email us at merch@themissionflymag.com.

The Mission has made every effort to secure the very best rates for international shipping and we partner with all major international couriers including DHL, FedEx and UPS to ensure that your swag reaches you securely at your door, wherever you may be.

  • International courier rates are calculated according to zone.
  • The shipping rate quoted upon checkout is based on the mass or volumetric weight of your order – whichever is highest.

Please take note of our international shipping Ts & Cs

  • The shipping rates exclude customs duties and import taxes.
  • Door to door only, no post boxes please.
  • Please allow 15 to 20 working days for delivery.

Returns & refund policy

  • Merchandise can be returned for any reason as long as it is unused and in mint condition.
  • Magazines are non-returnable.
  • You must notify us within 21 days of dispatch of the item from our warehouse that you intend to return it.
  • We will refund the price of the product minus a 10% handling fee, but not the shipping costs, unless the product is defective in some way.
  • The refund will occur once the item is back in our possession and its condition has been assessed.

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